FAQs

What vaccinations will my dog need?

All dogs must be vaccinated against leptospirosis, distemper, hepatitis, parvovirus, and kennel cough, we will need to see a photo of their vaccination card before their stay with us. The kennel cough vaccince will need to be done atleast 10 days before their stay with us.

All dogs must be fully de-flead and wormed.

Do you accept females in season and entire males?

Yes, we accept both, females in season will be away from males.

What do I need to bring?

You will need to bring the necessary dog food and medication. We recommend bringing your own beds and blankets to make your dog feels more comfortable. There is no need to bring your own dog bowls unless it's a specialised bowl (slow feeder). We have plenty of space in our fridge and freezer for raw food.

What time can I drop my dog off and pick them up?

We're open for pick up/drop off from 8:30 - 9:30am and 5:30 - 6:30pm.

How much exercise will my dog get?

We guarantee that each dog gets a minimum of three walks a day, they may get more than that depending on their needs and how busy we are. Dogs will also have time to relax in out kitchen area with us and play some enrichment games.

What is your cancellation policy?

Cancellations made less than two weeks in advance to the original booking date must be paid in full.

If the FAQs haven’t answered your question, please feel free to get in touch with us via our Contact Us page and we will be happy to answer any questions you may have.

How and when do I pay for my booking?

We ask for full payment two weeks before the booking, an email link will be sent to you and you will be able to pay through this. We do not ask for a deposit.

Are you open over Christmas?

Yes we will be open over the Christmas and New Year period at an additional fee.

Are viewings welcome?

Yes we will happily give you a tour of our facilities but viewings are by appointment only. If you would like to arrange a viewing please give us an email or call.